Business Analyst II

Duration: 3-Month Contract (High potential for extension and permanent conversion based on performance) Work Arrangement: Hybrid (4 days per week on-site at the corporate office, 1 day work from home) Advantages High Extension & Conversion Potential: Establish your footprint within a prominent financial institution with a direct path toward contract extension or permanent team placement. Modernization & Scale: Work directly on high-impact initiatives transforming corporate real estate operations, managing complex systems that support thousands of physical assets. Figma-to-Workflow Strategy: Collaborate with technical architects to drive configuration strategies, learning how to balance standard out-of-the-box software capabilities against custom business logic. Supportive & Resource-Rich Culture: Partner with a mature tech squad that utilizes structured Agile practices, comprehensive tooling, and shared best practices. Responsibilities Requirement Elicitation & Process Engineering Structured Analysis: Lead and execute a disciplined business analysis approach to plan, elicit, analyze, map, and govern system requirements throughout the project lifecycle. Stakeholder Workshops: Facilitate discovery workshops, process walkthroughs, and interviews to probe, challenge, clarify, and validate requirements with business and technical teams. Future-State Design: Analyze and document current-state business processes. Partner with engineering to design clean future-state workflows that leverage platform best practices and reduce excessive customization. Functional Specification: Translate high-level business goals into functional requirements, system-level descriptions, approval matrixes, and lifecycle process flows. Risk Management, Governance & QA Support Platform Alignment: Assess how configuration updates function across different platform modules, ensuring downstream dependencies, assumptions, and scope limits are fully tracked. Risk Mitigation: Proactively identify and manage requirements-related delivery risks, anticipating operational impacts and business-readiness bottlenecks. Testing & Validation Support: Partner with Quality Assurance (QA) teams to review test scenarios, assist with system integration testing, support User Acceptance Testing (UAT) phases, and triage technical defects. Agile Tool Management: Utilize Jira and Confluence to maintain exact backlog transparency, progress tracking, and documentation traceabilities. Qualifications Experience: Minimum 3+ years of progressive professional experience operating as a Business Analyst or Business Systems Analyst (BSA) within a large-scale corporate environment. Workflow Engine Depth: Proven, hands-on experience working directly within workflow-driven enterprise applications or case-management engines (e.g., Pega, Salesforce, ServiceNow, or BPM tools). System Logic Fluency: Solid understanding of system-driven behaviors, including nested process flows, conditional approvals, lifecycle states, and the operational trade-offs of custom code versus out-of-the-box (OOTB) functionality. Documentation Excellence: Demonstrated ability to author high-quality, professional technical documentation, including visual process flows, swimlane diagrams, and structured system-level descriptions. Agile Integration: Active working experience within Agile or hybrid delivery environments, leveraging Jira and Confluence to track tasks and house documentation. Soft Skills: Outstanding verbal and written communication skills with an acute attention to detail. A self-directed professional who can move comfortably between high-level business requirements and granular system perspectives. Nice-to-Have Skills & Assets Practical hands-on configuration or analytical experience with the IBM TRIRIGA Real Estate Management suite.