Bilingual Sales Specialist

Responsibilities • Supports the Regional Channel Sales Manager & Sales team with development of new businesses and management of prospective new regional Sport customers. • Builds strong working relationships with key customers and leverages brand portfolio with key customers. • Support Regional Channel Sales Manager & Sales team in the achievement of annual invoiced sales performances to drive sales for designated accounts. • Monitors sales teams portfolios to ensure meeting customers requested delivery and fill rate requirements. • Coordinate and perform tasks related to order management ensuring quick turnaround – including but not limited to, creating and processing orders, monitoring order allocation and fill rates, updating assortment manager tool, etc. • Ensures best service level from receipt of orders for processing, allocation, and portfolio management to trouble shooting needed after receipt of deliveries to customers. • Develop strong relationships externally with the assigned customer, with a focus on providing excellent service and diffuse with the Best practice. • Attend and assist at sales & customer meetings, Trade Shows and client headquarters, etc. • Provides prompt, efficient, detailed, customer-oriented service to regional Sport customers. • Owns escalated customer contacts and leads the effort to satisfactorily resolve them. • Owns high-touch accounts at the request of sales leadership. • Manages incoming and outgoing emails each day for sales team members for specific regions; 24-48 hour turn-around time • Supports all incoming phone calls from sales teams and customers • Supports incoming questions and issues relative to the order entry app, One Sales Suite • Joins weekly sales team conference calls and works to coordinate resolve of consistent and common issues across the sales team Qualifications BASIC QUALIFICATIONS • Bachelor’s Degree in Business Administration, Fashion merchandising, Accounting or related field • 2+ years related work experience • Strong PC skills; proficient in Outlook, Excel, Word and PowerPoint, Internet to Must be proficient in excel- intermediate to advanced level • Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis • Ability to work independently and multi-task with limited supervision as well as works well in a team setting • Attention to detail and accuracy • Takes initiative • Innovative thinking • Strong interpersonal skills; ability to work well with all levels of internal leadership and team • Places a high priority on responsiveness PREFERRED QUALIFICATIONS • SAP experience will need to be basic to intermediate. • Past experience with retail or retail buying • Microsoft Access experience