AR Specialist

Advantages • Competitive starting salary between $65,000 and $75,000 annually, based on experience. • Registered Retirement Savings Plan (RRSP) contribution plan starting after 3 months of employment. • Deferred Profit Sharing (DPS) plan commencing after 1 year of service. • Generous combined company retirement contribution package totaling approximately 8%. • 18 total days off to start (15 paid vacation days plus 3 flexible float days). • Reliable yearly bonus structure paid out annually in August (based on the June 30th fiscal year-end performance). • Comprehensive health, dental, and wellness benefits coverage. • Long-term career stability within an established, industry-leading finance & accounting environment. Responsibilities • Make collection calls and prepare customer statements to ensure prompt payment of all assigned accounts receivable files. • Answer incoming calls and inquiries related to customer accounts receivable billing disputes and payment status. • Maintain ongoing communication and lead meetings with sales teams, shipping locations, and customers to resolve problem accounts. • Partner with regional service centers, multiple internal business divisions, and field sales teams to achieve maximum success in resolving customer short payments. • Obtain and verify tax exemption certificates for all customer ship-to sites. • Maintain detailed and accurate financial records using CARMS and SAP collections software, recording detailed notes regarding all collections and dispute resolution activities. • Provide hands-on support for cash application processing and the preparation of fund transfers to other company divisions. • Process, monitor, and correct data inputs within the accounting system, including credits, add-bills, and customer name and address maintenance. • Assist the finance & accounting team with month-end accounts receivable journal entries when required. • Engage in daily, weekly, and monthly accounts receivable reporting and performance metrics analysis. • Actively participate in continuous improvement activities to optimize overall collections and billing workflows. • Accomplish special projects and ad-hoc financial assignments as directed by the Credit Manager. • Comply with all corporate policies, standard operating procedures, and workplace safety standards at all times. Qualifications • Secondary School Diploma required; College Diploma or University Degree in Business, Accounting, or Finance preferred. • 3 to 5 years of dedicated Credit, Accounts Receivable, and Collections experience. • Demonstrated history of maintaining the highest standards of customer service, throughput, accuracy, and productivity. • Full ability to drive or access reliable personal transportation to commute daily to the Milton, Ontario office location. • Ability to alignment daily work habits with corporate vision, mission, and core values.