Senior Business Analyst
Job Summary
Our client is seeking an experienced Business Analyst - IT III to join their core business systems and technology transformation team in a 19-month consulting role. The successful candidate will bridge the gap between business stakeholders, technical teams, and solution vendors to optimize operational processes and implement enterprise applications. This position is ideal for a seasoned analyst with strong functional requirements engineering and vendor management skills across ERP, eProcurement, and CLM software.
Responsibilities
- Lead cross-functional requirements-gathering workshops and translate needs into specifications.
- Manage end-to-end implementation and integration of core business systems.
- Act as primary technical point of contact for software vendors and manage SLAs.
- Design and maintain operational dashboards, reports, and analytics.
- Develop technical documentation, training materials, and user guides.
Required Skills
- Bachelor’s degree in IT, Computer Science, Business, or related field.
- Experience as a Senior IT Business Analyst or Systems Analyst.
- Hands-on experience with ERP, eProcurement (Ivalua), and CLM solutions.
- Proficiency in data analysis, reporting tools, and dashboard creation.
- Strong communication, problem-solving, and interpersonal skills.
Job Details
Duration: 19-Month Contract (Period: 10/01/2026 to 04/28/2028)
Advantages
- Long-Term High-Value Engagement: Secure a full 19-month consulting contract driving core enterprise system transformations.
- Broad Cross-Functional Visibility: Work directly with diverse operational units, executive stakeholders, and third-party technology vendors.
- Modern Enterprise Ecosystem: Gain hands-on leadership experience integrating top-tier eProcurement (Ivalua), CLM, and ERP platforms.
- Strategic Business Impact: Lead process optimization workshops and design innovative system configurations that directly enhance organizational efficiency.
Responsibilities
Process Enhancement & System Integration
- Process Optimization & Requirements Elicitation: Lead cross-functional workshops and stakeholder sessions to gather, analyze, and translate complex operational needs into clear functional specifications and system configurations.
- Implementation & Integration: Assist in managing the end-to-end implementation and integration of core business systems with legacy and modern enterprise applications.
- System Support & Maintenance: Provide advanced functional support for business applications, ensuring optimal availability, performance, and reliability; lead troubleshooting and regular upgrade cycles.
Vendor Governance, Data Analytics & User Enablement
- Vendor & SLA Management: Act as the primary technical point of contact for enterprise software vendors and service providers. Manage contracts, evaluate vendor performance against SLAs, and recommend emerging technologies to optimize business functions.
- Data Analysis & Executive Reporting: Design, build, and maintain operational dashboards, reports, and analytics to deliver actionable business insights while ensuring data accuracy and security governance.
- Change Management & User Training: Develop comprehensive technical documentation, training materials, and user guides. Conduct training sessions to foster platform adoption and empower end-users across the enterprise.
Qualifications
- Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related discipline.
- Professional Experience: Proven track record operating as a Senior IT Business Analyst or Systems Analyst, with demonstrated experience supporting and optimizing complex enterprise applications.
- Enterprise Application Domain: Hands-on experience working with Enterprise Resource Planning (ERP) systems and their integration with specialized enterprise tools, specifically eProcurement platforms (e.g., Ivalua) and Contract Lifecycle Management (CLM) solutions.
- Analytical & Reporting Skills: Proficiency with data analysis, reporting tools, and dashboard creation.
- Soft Skills: Outstanding written and verbal communication skills; exceptional problem-solving and interpersonal abilities; strong multi-tasking and priority management skills in a fast-paced environment.
Preferred Assets & Nice-to-Haves
- Active Project Management certification (e.g., PMP, CAPM) or business analysis accreditation (e.g., CBAP).