IAM Specialist

Advantages - Hybrid work model with flexible in-office days - Competitive compensation package including bonus - Extended health, dental, and pension benefits from day one - Tuition and fitness reimbursement programs - Paid holiday shutdown and generous time off - Sabbatical leave program - Condensed summer work week Responsibilities **Identity Platform Management** - Act as subject matter expert for enterprise identity platforms, ensuring secure integration of workforce and customer identities and seamless synchronization of access across core business systems - Configure, maintain, and optimize IAM solutions supporting authentication, authorization, and access lifecycle management - Contribute to platform roadmaps aligned with enterprise security strategy and evolving business needs - Collaborate with technical teams to integrate IAM solutions with new and existing systems **Identity Integration & Governance** - Own identity flows across critical enterprise systems, ensuring consistent enforcement of access policies - Support and enhance RBAC, MFA, and SSO configurations aligned with regulatory requirements - Partner with compliance, audit, and security teams on controls, access reviews, and governance initiatives - Contribute to IAM policy and standards development **Identity Processes & Enablement** - Document and implement repeatable IAM processes to ensure secure, scalable identity operations - Support access certification campaigns and audit activities - Streamline access request and approval processes, balancing security and business productivity - Support automation initiatives for provisioning, deprovisioning, and access changes **Vendor & Service Provider Liaison** - Serve as technical liaison with managed service providers and vendors supporting IAM platforms - Review vendor roadmaps and communicate platform changes to internal stakeholders - Monitor service delivery against SLAs and KPIs **Operational Support & Continuous Improvement** - Provide Tier 2/3 escalation support for IAM-related incidents and service requests - Analyze incident trends and operational gaps to inform improvements - Develop automation scripts and workflows (e.g., Okta Workflows, Terraform) to enhance provisioning, monitoring, and audit readiness Qualifications - University Degree or College Diploma in Computer Science, Cybersecurity, Information Technology, or equivalent - Minimum 5 years of progressive experience in IAM-focused roles supporting enterprise identity platforms (e.g., Okta, Auth0, Azure AD) - At least one IAM certification (e.g., CIAM, Okta Certified Professional/Admin, Auth0 Implementer, Microsoft SC-300) and one security certification (e.g., CISSP, CCSP, CISM, CISA, SANS-GIAC, CCSK) - Hands-on experience with user lifecycle management, RBAC, access governance, and application integrations using identity standards (SAML, OIDC, OAuth, SCIM, Zero Trust) - Familiarity with compliance frameworks (SOX, PIPEDA) and conducting access reviews - Experience supporting identity-related incident investigations (e.g., MFA fatigue, account compromise) - Experience integrating IAM solutions in cloud and hybrid environments - Strong analytical and communication skills, with the ability to explain complex identity concepts to both technical and business audiences - Proven ability to collaborate across security, infrastructure, and business teams