Administrative Coordinator

Advantages Stimulating work environment; Schedule Monday-Friday 8:30AM-5PM Employer's contribution to employee's RRSP plan; Generous vacation 3 weeks vacation and personal days policy Closed 1 week at Christmas Competitive salary $40,000-$50,000 and performance bonuses; 10-15 minute walk to the REM (the future Morgan station) Responsibilities Key Responsibilities and activities • Enter and process orders and defective claims/returns. • Relationship building with customers, represent the company in a professional and courteous manner. • Find appropriate solutions for our customers. • Liaise directly with Sales Managers/Representatives providing information and support. Inside Sales • Have extensive product knowledge through training • Work with all personnel and outside contacts to satisfy clients’ needs and achieve company goals • Inform customers of upcoming promotions, product launches • Assist in completing sales projects including proposals and marketing • Upsell whenever possible • Review back orders and proactively propose alternative solutions to customers • Identify areas of improvement in the company and assist in creating and implementing solutions • Complete sales reports and gather data requested by the respective sales manager within the provided deadlines • Analyze data requested by the sales managers to help achieve the territory’s targets • Participate in department meetings and take responsibility for sales improvement initiatives and other assigned action items • Assist sales managers and supervisor on an as needed basis Qualifications Experience / Skill Set Required: • Experience in a similar position or Business Administration • Sales quotes and upselling Qualification would be an asset as well as knowledge of SAP • Proven customer service skills • Ability to work in a dynamic environment • Great attention to detail and organizational skills • Bilingual (French and English) • Computer proficiency and knowledge of Microsoft Office