Account Support Specialist

This full-time, in-person role offers an exceptional career path for a client-focused professional interested in commercial factoring, accounts receivable management, and financial client operations. The Account Executive Support Specialist plays a critical role in overseeing assigned client portfolios, facilitating the purchase of accounts receivable, and building lasting, trust-based client partnerships. Advantages • Competitive base salary between $45,000 and $55,000 per year, based on experience. • Comprehensive health, dental, and medical benefits coverage provided after 90 days. • Full-time, stable work schedule from Monday to Friday, 8:30 AM to 5:00 PM. • Convenient office location in Mississauga, Ontario, with free parking and public transit accessibility. • Structured onboarding and hands-on training program, including direct mentorship during initial weeks. • Energetic, collaborative team culture with regular team-building activities and a business-casual atmosphere. • Long-term professional development and career growth opportunities within the finance & accounting landscape. Responsibilities • Manage and maintain a dedicated portfolio of client accounts within the finance & accounting sector. • Collaborate with clients to establish, evaluate, and execute arrangements for the purchase of Accounts Receivable. • Review and verify client invoices, supporting documents, and account ledgers to ensure accuracy and compliance. • Monitor outstanding client balances and execute professional collection activities to support healthy cash flow. • Build and cultivate strong, positive relationships with clients and key decision-makers within their organizations. • Communicate proactively with clients regarding account statuses, payment activity, and collection updates. • Handle sensitive or difficult financial conversations with high diplomacy, tact, and professionalism. • Maintain accurate, up-to-date records of all client communications and account activities in internal tracking systems. • Work collaboratively with internal risk, operations, and collections teams to resolve account inquiries promptly. • Assist with client onboarding through initial documentation review, process guidance, and portfolio setup. Qualifications • Bachelor’s degree in Finance, Business Administration, Accounting, E-Commerce, or a related field preferred. • Previous experience in customer service, client-facing roles, or financial administration is considered an asset. • Familiarity with accounts receivable, commercial factoring, collections, or general financial operations is preferred. • Strong computer literacy, including proficiency in Microsoft Office (Excel) and database systems. • Demonstrated ability to conduct sensitive client discussions with tact, diplomacy, and sound judgment. • Ability to work fully in-person in Mississauga, Ontario, on a full-time basis.