Sales Coordinator

Language & Bilingualism Requirements While the primary language of daily operation, customer communication, and internal collaboration for this Sales Coordinator role in Abbotsford is English, professional communication skills are essential. Prior experience working with diverse agricultural suppliers, national logistics partners, or multi-regional client bases where additional language skills are utilized can be an asset, though fluent written and spoken English is required to handle customer orders, software systems, and cross-departmental reports effectively. Advantages • Competitive annual salary range of $55,000 to $65,000 based on experience and qualifications. • Opportunity to work with a reputable industry leader in the growing agriculture and commercial feed sector in Abbotsford. • Collaborative, supportive, and harmonious team environment where hard work and honesty are valued. • Comprehensive exposure to cross-departmental operations, including logistics, procurement, production, and high-level sales support. • Professional development, ongoing coaching, and long-term career growth opportunities. • Consistent schedule offering strong work-life balance and stable employment in a vital essential industry. Responsibilities • Serve as the primary point of contact for customer inquiries, sales orders, product information, and order status updates in Abbotsford. • Receive, review, and process customer orders accurately in the ERP system, collaborating closely with production and accounting teams to guarantee timely fulfillment. • Provide comprehensive sales support to outside sales representatives, including preparing formal quotes, compiling customer documentation, and facilitating client communications. • Assist outside sales leaders in identifying new sales opportunities, monitoring agricultural market trends, and promoting brand growth. • Liaise with production, inventory management, and procurement teams to monitor product availability, stock levels, and manufacturing schedules. • Coordinate with external logistics providers and freight carriers to secure competitive transport rates and ensure reliable, on-time deliveries. • Prepare regular, data-driven sales performance reports, order summaries, and market feedback documents as directed by the Business Development Manager. • Promptly investigate and resolve customer inquiries, shipping delays, or product concerns with a solutions-oriented approach. • Inform supervisors immediately of potential supply chain bottlenecks, process inefficiencies, or operational concerns to ensure continuous improvement. • Maintain organized customer files, price lists, and administrative records in accordance with company policies and quality management guidelines. • Represent the company with a professional, positive, and collaborative image at all times, including providing holiday or peer coverage when needed. Qualifications • 2+ years of hands-on experience in sales coordination, customer service, sales support, or administrative support roles within a professional setting. • Prior background or familiarity with the agriculture industry or commercial feed sector is considered a strong asset. • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); prior hands-on experience with CRM or ERP software platforms. • Experience using Microsoft Dynamics Great Plains and Brill software is considered a valuable asset. • Post-secondary education in Business Administration, Agriculture, Commerce, or a related field preferred. • Exceptional interpersonal and customer service skills, with a proven ability to build and sustain strong client relationships. • Strong organizational, time-management, and multitasking abilities to handle multiple sales orders under tight deadlines. • Analytical thinking and proactive problem-solving skills to resolve logistics, inventory, or order discrepancies efficiently. • High attention to detail and data entry accuracy when working with complex pricing, product specifications, and order codes. • Excellent written and verbal communication skills for professional interaction with clients, colleagues, and external suppliers. • Ability to work independently with strong initiative, self-motivation, and task ownership while contributing effectively to a collaborative team. • Sound understanding of sales order workflows, inventory coordination, and logistics management within the sales & marketing sector. • High standard of integrity, personal accountability, and alignment with core organizational values.