Inside Sales Representative

Advantages • Competitive base salary package ranging from $65,000 to $70,000 annually, commensurate with technical sales experience • Lucrative annual performance bonus structure rewarding dedication and company success, typically ranging between $3,000 and $10,000 • Comprehensive health benefits package available after the qualifying period, covering 80% of dental and prescription costs • Paramedical coverage plus an additional $500 annual wellness and health credit provided after 90 days of employment • Company-matched RRSP program available after 3 months, helping you build long-term financial security and retirement savings • Generous paid vacation time starting at 2 weeks for the first 5 years, increasing to 3 weeks of dedicated paid leave • Essential workplace tools provided, including a company laptop, business cell phone, and mileage reimbursement for travel • Excellent working conditions within a fast-growing company fostering a supportive, family-like atmosphere and strong employee longevity • Standard Monday to Friday working schedule (9:00 AM to 5:00 PM), promoting a healthy and respectful work-life balance • Direct access to specialized industry training, including exciting opportunities for international manufacturer product training Responsibilities • Promote and sell industrial products and services to new and existing customers across diverse sub-distribution channels • Develop a comprehensive understanding of company products, including their features, technical specifications, and industrial applications • Manage the full sales cycle from initial prospecting and qualification to quoting, negotiation, technical support, and closing deals • Build and maintain strong, long-term relationships with customers by understanding their needs, preferences, and operational challenges • Provide expert technical assistance to clients, including product demonstrations, troubleshooting, and tailored specification recommendations • Handle incoming phone calls, respond promptly to customer emails, and process daily Requests for Quotations (RFQs) accurately • Enter customer purchase orders into the system and collaborate with the warehouse team to expedite shipments and ensure timely delivery • Develop and implement effective sales strategies to achieve revenue targets, expand market share, and identify new business opportunities • Stay informed about industry trends, competitor activities, and market dynamics to adjust sales strategies effectively • Work closely with internal teams, including engineering, marketing, and customer service, to ensure seamless customer experiences • Maintain accurate records of customer interactions, sales activities, and pipeline updates utilizing CRM software • Prepare regular daily and weekly progress reports for management review and participate in strategic sales planning sessions Qualifications • Post-secondary Diploma or Degree in Engineering, Construction, Business, or equivalent practical inside sales experience • 3 to 5 years of proven professional experience in technical sales, inside sales, or customer service within the industrial or manufacturing sector • Demonstrated track record of consistently meeting or exceeding sales targets and driving business growth in a B2B environment • Strong technical aptitude and mechanical understanding required to grasp complex product specifications and industrial applications • Highly proficient in Microsoft Office suite and CRM tools, with previous hands-on experience using Salesforce being highly preferred • Exceptional communication and interpersonal skills, with the ability to build trust with contractors, engineers, and landscape architects • Self-starter mentality with a strong work ethic, honesty, and the ability to operate autonomously in an active office environment • Ability and willingness to undertake occasional travel for professional trade shows, client meetings, and international manufacturer training • Must be comfortably able to commute daily to the local head office located in Pickering, Ontario • Professional fluency in English is mandatory; professional bilingualism in French and English is highly regarded as a strategic asset