Digital Marketing Specialist

Advantages - Gain valuable, hands-on experience in customer marketing and digital content operations. - Work alongside a passionate, collaborative team dedicated to driving customer success. - Thrive in a fast-paced environment with continuous opportunities for learning and professional growth. - Directly influence marketing strategy by showcasing authentic customer voices and evidence. Responsibilities - Content Upload & Management: Upload, tag, and organize customer quotes, testimonials, and story assets within advocacy platforms. Maintain organized asset libraries cataloged by industry, product line, persona, and region. - Program Support & Administration: Assist in managing customer surveys and review campaigns. Track customer submissions, oversee legal clearances, and maintain project calendars and tracking dashboards. - Platform Operations: Support daily advocacy platform functions, pull reporting on evidence content usage, and coordinate basic vendor support or troubleshooting when needed. - Cross-Functional Collaboration: Partner with internal teams (such as Customer Success, Marketing, and Legal) as well as external vendors to gather information, coordinate creative deliverables, and present project status updates. Qualifications - Degree or professional certification in marketing, communications, or a relevant discipline. - Strong organizational skills and sharp attention to detail. - Comfort working with spreadsheets, digital tools, and content management systems (experience with or willingness to learn advocacy tools like TechValidate or User Evidence is a plus). - Proven project management capabilities with the ability to balance multiple priorities. - Clear written and verbal communication skills in English. - A proactive, problem-solving mindset with the ability to work both independently and collaboratively.